Position:                   Associate Director, Professional Conduct

Reports To:                 Vice President, Professional Conduct

Contract Type:            Indefinite, Full Time

The Chartered Professional Accountants of British Columbia (CPABC) is seeking a detail oriented, collaborative and results-driven individual for the position of Associate Director, Professional Conduct. We are proud and honoured to have been recognized as one of BC’s Top Employers for a sixth consecutive year in 2025. Come join a collaborative network of like-minded professionals and take the first step towards an exciting opportunity by applying to the position.

Job Summary

The Associate Director, Professional Conduct is integral to the effective regulation of the professional conduct of members, students and firms. This position is responsible for supporting the delivery of processes and programs to resolve complaints, and conducting investigations into professional conduct complaints. Additionally, this position is responsible for project management of departmental initiatives. This role directly contributes to CPABC’s primary mission to protect the public by ensuring that professional standards are being met, while also balancing the requirement to maintain fair processes.

Key Responsibilities:

Investigations

• Support the supervision of the conduct of investigations carried out by the contract investigators, including review of the overall investigation plan and budget for each case
• Conduct investigations into professional conduct complaints received by CPABC, in compliance with the CPA Act, Bylaws, Bylaw Regulations, policies and procedures
• Produce investigation reports and case presentations for Committee review, to conclude investigations conducted
• Provide training and assistance to contract investigators, including participating in investigator training meetings
• Assist with developing and delivering process and system improvements

Professional Conduct

• Support the development and delivery of processes and programs in the professional conduct regulatory area (“key regulatory area”)
• Support appropriate planning, evaluation and reporting in the key regulatory area
• Support the application and maintenance of policies and procedures related to the areas of responsibility of this position
• Develop and implement approved plans and budgets, with regular reporting to the Vice President, Professional Conduct and Finance, as requested
• Champion and support continuous improvement in gaining efficiencies of CPABC professional conduct processes and systems
• Ensure departmental compliance with records management policies

Ongoing Projects & Department Support

• Under the supervision of the Vice President, provide project management expertise for departmental initiatives, including:
  • Clarifying business and project requirements and deliverables
  • Developing a project plan and budget, including key milestones
  • Coordinating internal and external resources, as required
• Drafting and producing departmental content for website and newsletters.

In addition to the specific responsibilities identified above, support general CPABC activities including:

• Efficient and effective operations;
• Effective risk management;
• Positive relations with stakeholders and peers;
• Compliance with applicable laws, agreements and policies; to support the Board in fulfilling their legal/governance responsibilities.

And other duties and responsibilities may be assigned from time to time.

Key Requirements:

Knowledge and Experience

• Post-Secondary qualification in a related discipline, or equivalent experience;
• Five (5) plus years of experience in public practice, business, conducting investigations, or equivalent experience;
• Strong knowledge and understanding of public practice;
• Expertise and familiarity with investigation processes and procedures.

Demonstrated Skills and Abilities

• Exceptional interpersonal skills to collaborate effectively, build credibility and strong relationships with a broad range of stakeholders at all levels in the organization;
• Excellent verbal and written communication skills;
• Strong decision making and professional judgment skills;
• Highly professional, diplomatic and tactful;
• High degree of integrity and professionalism when handling confidential files and information;
• Demonstrated ability to build trusted and collaborative working relationships with business and cross functional teams;
• Adept problem resolution skills;
• Excellent teamwork and collaboration skills with the ability to work independently.

Preferred Knowledge, Experience, Skills and Abilities

• CPA designation would be an asset;
• Experience with financial investigations would also be an asset.

The starting annual salary for this position is between $108,600.00 and 128,900.00 per annum, based on candidates’ qualifications, experience, and internal parity. Exceptions may be considered with further review.

If this job outline describes you, we encourage you to apply through our online Careers Portal. We thank all candidates who respond; however, only those selected for an interview will be contacted.

Why join our team? CPABC offers an entrepreneurial environment with a competitive compensation package. At CPABC we live our core values:

• We Are Open
• We Work Together
• We Communicate
• We Improve Every Day
• We Are Professional
• We Laugh and Celebrate

About CPABC

The Chartered Professional Accountants of British Columbia (CPABC) is the training, governing, and regulatory body for over 40,000 CPA members and 6,000 CPA students and candidates. CPABC carries out its primary mission to protect the public by enforcing the highest professional and ethical standards and contributing to the advancement of public policy. CPAs are recognized internationally for bringing superior financial expertise, strategic thinking, business insight, and leadership to organizations. CPABC is proud to have been presented with a sixth consecutive BC Top Employer award in 2025.